Privacy Policy

Respecting your privacy

Rollex Medical/MATOS Monitoring is committed to complying with the Privacy Amendment (Private Sector) Act 2000, and the privacy provisions of all applicable legislation.
The Act sets clear standards for the collection, access, storage and use of personal information that we obtain as part of our business operations.  This includes information we have collected from people in person, via email, from our web site, smartphone app, over the phone and on work sites.

Your information

We will only collect information that is necessary for us in order to provide the advertised products and services; in this case presenting access to your temperature monitoring data and audit history via the MATOS monitoring platform and smartphone app.  As well as individual details of personnel, we may require information regarding your business operations to provide maximum support.
We will not give out any of your information to any third parties except in compliance with a request of a law enforcement or government department. Under no circumstances will your name, e-mail, phone number or address or any other personal information be sold to, or given to any other parties. We will never willfully sell, lease, or rent any of your or your business' personally identifiable information to any third party. Care is taken to ensure the platform complies with modern security and encryption requirements.

Access to your personal information

We will provide you with access to any of your personal information we hold (except in the limited circumstances recognized by privacy law).

If you require access or need to update your information (e.g. if you change your address), please contact us so we can update the records. Contact and requests can be made via support@matosmonitoring.com.

 

More information

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.au.

Availability and review of policy

We will make our privacy policy available on request and will provide a link to this policy from our Internet site.

This policy will be reviewed from time to time and any amendments will be incorporated in the updated policy.